Online Payment Guide

Click here to see our online payment guide.

If you'd like to make a "one time" online payment directly from your checking or savings account, please follow these simple steps:

  1. Have your home loan account number ready.
  2. Have a check from the account you'd like to use ready.
  3. Click here to create a login and password to access your home loan account.

Once you've logged in, you can click the "make a payment" button and fill in the online form. It's as simple as that!

Please note: You cannot use a credit card or debit card to make an online payment. Also, you must pay the full balance due for the current month. You also cannot make a partial payment online.

Automatic e-payment system (ACH)

If you'd like to enroll in our automatic e-payment system, please print this form and return it to us by email, fax, or U.S. mail.

Instructions and contact information are included on the form. If you have any questions about signing up for AutoPay or need assistance filling out the form, please call us at 1-844-VOL-SERV (865-7378).

When you call, please have your bank account number, bank routing number, and home loan account number ready.

Volunteer Mortgage Loan Servicing now accepts MoneyGram® for monthly home loan payments.

STEP 1: Find a MoneyGram location that's convenient for you by clicking here.

(We cannot accept payments through MoneyGram's online bill payment system. If you'd like to pay your bill online, see the Online Payment Guide above.)

STEP 2: Bring the full amount of your payment in cash to your MoneyGram location.

(Some Wal-Mart locations allow you to use the MoneyGram service using a pin debit card. Please contact the customer service department of your preferred Wal-Mart location to verify if they accept this form of payment.)

STEP 3: Be aware that MoneyGram will charge you a fee of $3.95 for any payment to Volunteer Mortgage Loan Servicing up to $10,000.00.

STEP 4: Provide your MoneyGram teller with this receive code: 15907. By using this code, your money will be sent to Volunteer Mortgage Loans Servicing.

STEP 5: Once the money has been sent, please call Volunteer Mortgage Loan Servicing at 844-VOL-SERV (865-7378) and provide us with your reference number, which is located on your receipt, for proof of payment.

Check or money order by mail

Step 1: Write a check (or money order) for the full amount due. Please make the check out to Volunteer Mortgage Loan Servicing.

Step 2: Include your account number on the check (or money order).

Step 3: Include this month’s coupon from your monthly statement.

Step 4: Mail your payment to:

P.O. BOX 305170
NASHVILLE, TN 37230-5170

Step 5: Please allow a few days for delivery when sending a check by mail. The check (or money order) must arrive on or before your due date.

All information provided to Volunteer Mortgage Loan Servicing can be used in the collection of your mortgage debt.